Privacy Policy

Information we collect

Contact details you share with us, such as your name, phone number, email and delivery address, typically via WhatsApp, phone or email.

Order details such as your plan, dietary preferences and payment status. Payments are handled through the payment method you agree with us; we do not store card details on this website.

Basic device and usage data (browser type, pages viewed) that may be collected through standard web server logs and analytics.

How we use it

To take and deliver your orders, communicate about your plan, send menu updates, handle support requests, prevent fraud and meet legal obligations.

We do not sell your personal information.

Sharing

We share information only with service providers needed to run the business (for example delivery partners, payment providers, hosting and messaging platforms such as WhatsApp) or when required by law.

Data retention and security

We keep information only as long as needed for the purposes above. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Your rights

You may ask to access, correct or delete your personal information, or opt out of promotional messages, by contacting us using the details below.

Changes

We may update this policy from time to time. The latest version will always be posted on this page with its updated date.

Contact us

Owala's Kitchen, 29 Street Number 1, Laxman Vihar Gurgaon Rural, 4th floor, The Royal Society, Plot no. 3, Gali No. 3, Laxman Vihar Phase 1, Gurugram, Haryana 122001, India. Phone: +91 98215 41152. Email: owalaskitchen@gmail.com.